Process refers to a set of interrelated or interacting activities that contribute to creating added value for an organization. It can be structured into different procedures that represent the steps necessary to achieve organizational objectives. Processes represent flows of information and resources.
Today essential in the business world, process management offers many advantages: Facilitate the management of the organization, have visibility on the practices and methods of the company's departments, improve customer service, reduce costs or mitigate risks.
This training offers you to learn how to master an essential process management tool: the flowchart. Using Microsoft Visio software, you will learn how to build…
