Ua faatoa amata lau galuega i le tulaga o le IT support ma e te manaʻo e malamalama atili pe faʻafefea ona pulea lelei talosaga a lau 'au ma au tagata faʻatau? O oe i le nofoaga sa'o!

I le gasologa o tausaga, o meafaigaluega ma faiga faʻapitoa ua atiaʻe e pulea lelei auaunaga IT ma tuʻuina atu le lagolago lelei. Ticketing, talosaga fa'amuamua, tala fa'asolopito ma fa'aiuga pulega, lipoti, fa'ailoga tagata fa'atau, ma fa'avae malamalama o auala fa'amaonia uma.

I lenei kosi, matou te faʻaogaina le faʻataʻitaʻiga saoloto o le Zendesk meafaigaluega e faʻafeiloaʻi ai oe i faʻavae o le pulega lelei o tiketi. O le ae aʻoaʻoina tulaga faʻapitoa o le fanua, faʻapea foʻi ma auala sili e fesoʻotaʻi ai ma au paaga ma tagata faʻatau e vave foia ai o latou faafitauli.

Faatasi ai ma lenei aʻoaʻoga, o le a mafai ona e faʻaitiitia le faʻalavelave ma sili atu ona lelei lau galuega lagolago faʻapitoa. Kiliki le "Amata le Vasega" e atiaʻe ai ou tomai faʻatautaia o Auaunaga IT.