Ubuciko bokuxhumana phakathi kwabantu

Ezweni elixhumene ngokwandayo, ukuxhumana phakathi kwabantu kuye kwaba ikhono elibalulekile. Kungakhathaliseki ukuthi kungokwephrofeshinali noma ngokomuntu siqu, ukwazi ukuthi ungaxhumana kanjani ngempumelelo kungavula umnyango wamathuba amasha futhi kuthuthukise ikhwalithi yobudlelwano bethu. Yilapho ukuqeqeshwa "Ikhefu Lekhofi: Ukuxhumana Kwabantu" ujoyine umdlalo.

Lokhu kuqeqeshwa, okutholakala ku-LinkedIn Learning, kuyingcebo yangempela yalabo abafuna ukuthuthukisa amakhono abo okuxhumana. Ngemizuzu engu-15 nje, unikeza amathiphu awusizo nasebenzayo okuthuthukisa ukuxhumana kwakho nabanye abantu. Iholwa ngongoti kulo mkhakha, okuhlanganisa uRudi Bruchez no-Ingrid Pironne, abanolwazi olunzulu kulo mkhakha.

Ukuqeqeshwa kuklanyelwe ukuthi kufinyeleleke kuwo wonke umuntu, kungakhathaliseki izinga lekhono. Isivele yaziswa ngabasebenzisi abangaphezu kuka-2000, okufakazela ikhwalithi nokusebenza kwayo. Futhi, imfushane ngokwanele ukuthi ingene kalula esimisweni sakho esimatasa, kodwa ifundisa ngokwanele ukuba nomthelela omkhulu ekhonweni lakho lokuxhumana.

Ngokuthatha lokhu kuqeqeshwa, ngeke nje uthole amakhono abalulekile, kodwa futhi nesitifiketi ongabelana ngaso. Lesi sitifiketi singavezwa kuphrofayela yakho ye-LinkedIn, silandwe noma siphrintwe njenge-PDF, noma kwabelwane ngaso njengesithombe ku-inthanethi. Kuwubufakazi obuphathekayo bokuzibophezela kwakho ekuthuthukiseni amakhono akho futhi kungakusiza uvelele embonini yakho.

Ukuxhumana nabantu kungaphezu kwekhono, kuwubuciko. Futhi njenganoma ibuphi ubuciko, ingathuthukiswa ngokuzijwayeza nokuqondisa kochwepheshe. Ngakho-ke kungani ungathathi ikhefu lekhofi futhi usebenzise lesi sikhathi ukuthuthukisa amakhono akho okuxhumana nalokhu kuqeqeshwa?

Izinzuzo zokuxhumana nabantu

Ukuxhumana phakathi kwabantu kungaphezu nje kokushintshana ngamagama. Kuyithuluzi elinamandla elingaguqula ubudlelwano bakho, umsebenzi wakho, kanye nendlela ozibheka ngayo. Ngokuthuthukisa amakhono akho okuxhumana nabantu ngokuqeqeshwa "Ikhefu Lekhofi: Ukuxhumana Kwabantu", ungavuna inqwaba yezinzuzo.

Okokuqala nje, ukukhulumisana okuhle kungathuthukisa ubudlelwano benu, kokubili kochwepheshe kanye nobomuntu siqu. Noma ngabe ukuxazulula ukungqubuzana, ukuhlanganyela kuphrojekthi, noma umane wakha ukuxhumana okujulile, ukuxhumana okuphumelelayo kubalulekile. Ngokufunda ukuveza imicabango yakho ngokucacile nangokulalela abanye, ungakha indawo yokuhlonipha nokuqondana.

Okwesibili, ukuxhumana phakathi kwabantu kungathuthukisa umsebenzi wakho. Ezweni lanamuhla elisebenzayo, ikhono lokuxhumana ngokuphumelelayo lidingeka kakhulu. Kungakhathaliseki ukuthi ungumholi weqembu ofuna ukugqugquzela ozakwenu, isisebenzi esibheke ukuthola imibono yakho, noma umuntu ofuna umsebenzi ofuna ukwenza isithombe esihle kunhlolokhono, amakhono okuxhumana aqinile angakusiza ufinyelele imigomo yakho.

Okokugcina, ukuthuthukisa amakhono akho okuxhumana nakho kungaba nomthelela ekuthuthukisweni kwakho siqu. Ukuxhumana akukona nje ukubukeka kwangaphandle, kuphinde kubheke nangaphakathi. Ngokufunda ukuxhumana kangcono, ungafunda nokuziqonda kangcono. Ingakusiza ukuthi ulawule imizwa yakho, ukhulise ukuzethemba kwakho, futhi uphile impilo eyanelisa kakhudlwana.

Lawula ukuxhumana kwakho

Ukukhulumisana phakathi kwabantu kuyikhono okuthi, uma selikwazile, lingavula umnyango wamathuba amaningi. Kuyithuluzi elinamandla elingaguqula ubudlelwano bakho, umsebenzi wakho kanye nempilo yakho. Futhi izindaba ezinhle ukuthi yikhono ongalifunda futhi ulithuthukise.

Ukuxhumana kuyikhono elithuthukayo futhi elithuthukayo ngokuprakthiza. Yonke ingxoxo iyithuba lokufunda nokukhula. Konke ukusebenzisana kuyithuba lokusebenzisa lokho okufundile futhi ubone ukuthi kungabuguqula kanjani ubudlelwano bakho nempilo yakho.

Ngakho lawula ukuxhumana kwakho. Chitha isikhathi nomzamo ekuthuthukiseni leli khono elibalulekile. Sebenzisa amathuluzi nezinsiza ezitholakalayo kuwe, njengokuqeqeshwa "Ikhefu Lekhofi: Ukuxhumana Kwabantu", ukukusiza ohambweni lwakho. Futhi bheka ukuthi ukuxhumana okuphumelelayo kungashintsha kanjani impilo yakho.