Kulesi sifundo sevidiyo, esifundiswa u-Didier Mazier, uzofunda ukuthi ungathuthukisa kanjani futhi uthuthukise ulwazi lomsebenzisi (UX) lwewebhusayithi yenkampani yakho. Ngemuva kwesifundo sokuqala sesethulo, uzofunda futhi uhlaziye ukuziphatha komsebenzisi namaphethini wethrafikhi. Uzofunda ukuthi ungagcina kanjani futhi uthuthukise kanjani ukwakheka, ukuzulazula, ukwakheka kanye nokwakheka kwewebhusayithi yakho, kanye nokuqukethwe kwayo okubhaliwe kanye nesithombe. Ekugcineni, uzothola enye ingxenye ebalulekile yolwazi lwekhasimende: ubuciko bokuthola nokugcina amakhasimende.

Umuzwa womsebenzisi (UX) umqondo owazalwa ngeminyaka yawo-2000s

Igama elisetshenziselwa ukuchaza ukuzizwisa komsebenzisi okuhlotshaniswa nezixhumi ezibonakalayo zomshini womuntu. Isibonelo, izikrini zokuthinta, amadeshibhodi nama-smartphone. Ikakhulukazi ekufakweni kwezimboni ekuqaleni.

Ngokungafani nokusebenziseka, ulwazi lomsebenzisi alunayo nje izinzuzo ezingokoqobo nezinengqondo, kodwa futhi nomthelela womzwelo. Umgomo wendlela ye-UX ukudala umuzwa ojabulisayo ngenkathi ugcina umphumela.

Idizayini yesipiliyoni somsebenzisi (i-UX) ingasetshenziswa kuwebhu ngoba ihlanganisa zonke izici ezakha ulwazi lwangempela lomsebenzisi.

I-UX ingukhiye wokudala iwebhusayithi eheha izivakashi namakhasimende. Ihlanganisa izinto ezimbalwa, ezihlanganiswe zizoba nomthelela omuhle ebhizinisini lakho:

  • I-ergonomics ephumelelayo enkonzweni yempumelelo.
  • Idizayini ekhangayo neguquguqukayo yesayithi.
  • Ukukhethwa kwephalethi yombala evumelanayo.
  • Ukuzulazula Okushelelayo.
  • Ukulayishwa kwekhasi okusheshayo.
  • Okuqukethwe kokuhlela okuyikhwalithi.
  • Ukuvumelana okuvamile.

Ngokungeziwe endleleni ye-ergonomic, ulwazi lomsebenzisi lutholakala ngokuqondile ekuhlolweni kwesayensi. Kubandakanya ochwepheshe abavela emagatsheni ahlukene ukufeza umgomo ofanayo.

Singacabanga ngochwepheshe bevidiyo nezokuxhumana abahlanganisa imizwa, onjiniyela abakha izixhumanisi ezisheshayo nezisebenza kahle zabasebenzisi, ochwepheshe be-ergonomics abaqinisekisa ubungani babasebenzisi kanye, vele, nabakhangisi abavusa intshisekelo yomphakathi. Imizwa kanye nemithelela yayo kuvame ukuba ngamandla amakhulu.

Imithetho eyishumi yolwazi lomsebenzisi.

Nasi isifinyezo sezici eziyishumi ezibaluleke kakhulu zokwenziwa komsebenzisi okuhle, ezithathwe kuphrezentheshini ku-SXSW Interactive 2010.

- Funda emaphutheni omuntu : ukwehluleka akuyona into embi. Ngakolunye uhlangothi, ukungakunaki ukuthuthukisa kuwukudlala.

- Hlela kuqala: noma ngabe ujahile asikho isidingo sokuxhamazela. Kungcono ukuzindla, ukuhlela nokuthatha isinyathelo.

- Ungasebenzisi izixazululo esezivele zenziwe: ukukopisha nokunamathisela akulethi inani elengeziwe. Ukudala iwebhusayithi akukhona nje ukufaka i-CMS yamahhala.

- Qamba : isisombululo esihle sephrojekthi X ngeke sisebenze kuphrojekthi Y. Icala ngalinye lihlukile. Zonke izixazululo.

- Qonda inhloso: Yiziphi izinjongo? Iyiphi indlela ephumelela kakhulu yokufeza le migomo?

- Isidingo sokufinyeleleka: Qiniseka ukuthi iwebhusayithi oyidalayo ifinyeleleka kuwo wonke umuntu, ngaphandle kolwazi, amakhono noma izisetshenziswa.

- Konke kukokuqukethwe: awukwazi ukudala i-UI enhle ngaphandle kokuqukethwe.

- Ifomu lincike kokuqukethwe: idizayini yokushayela kokuqukethwe, hhayi ngenye indlela. Uma wenza okuphambene futhi ucabanga kakhulu ngemifanekiso, imibala, nezithombe, usenkingeni enkulu.

- Zibeke esicathulweni somsebenzisi: umsebenzisi uchaza uhlelo, ngokusho kwakhe nokwaneliseka kwakhe ukuthi konke kuqala.

- Abasebenzisi bahlala belungile: ngisho noma bengenayo indlela evamile, udinga ukubalandela futhi ubanike ukuzizwisa okungcono kakhulu okufana nendlela abathenga ngayo, abacabanga ngayo, nabazulazula ngayo kusayithi.

 

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