Ukukhulumisana phakathi komuntu kungenye yezici ezenza umsebenzi wenkampani uqiniseke. Lapho kuthathwa ngokungathí sina, kuyisici esikhulu somsebenzi ngamunye kanye nenhlangano ngokwayo. Yingakho kubalulekile ukwenza imizamo kule ndaba. Umbuzo wukuthi ungayithuthukisa kanjani ukuze uzuze izinzuzo zayo. Yilokhu esizobona ngezansi.
Imibono yamanga mayelana nokuxhumana kwabantu
Ingabe ungomunye walabo bantu abangazi ukuthi bangabuthuthukisa kanjani ubudlelwano babo nabanye, ikakhulukazi emsebenzini wakho? Yazi ukuthi imikhuba ethile emibi ingashintsha ukuxhumana onakho nozakwenu. Nansi eminye imibono okufanele uyilahle ukuze uthuthukise ubudlelwano bakho, kungakhathalekile ukuthi baphi abantu okufanele ushintshisane nabo.
Siyaqonda njalo lokho engikushoyo
Ungakholelwa ukuthi konke okushoyo kuqondwa njalo yi-interlocutor yakho. Futhi, ngaso sonke isikhathi qaphela futhi uzibuze ukuthi umuntu okhuluma naye uye waqonda yonke into oyitshele yona. Ngokuvamile, uma uqondwa kahle, u-interlocutor wakho angaguqula umlayezo wakho ngenye indlela, qaphela ukungezwani.
Khuluma okuningi ukuze uqondisane kangcono
Uma imibono yakho noma izimpikiswano zakho zihlala zingaqondakali ngemuva kwezincazelo zakho, ungagcini ngale ndlela futhi ungaphakamisi ithoni ukuze uzwakale nawe. Ngempela, ezinye izindlela ezilula noma ezinemifanekiso zikuvumela ukuthi wethule imibono yakho. Ngokufanayo, ukusetshenziswa kwamathuluzi athile kungakusiza kakhulu ukufeza lokhu.
Ukuxoxa kuxazulula zonke izinkinga
Ukucabanga ukuthi ukubhekana ngqo nenkinga kuzohlale kuxazulula nayo kuyiphutha. Ngempela, amanye amacala azixazulula ngaphandle kokuthi ukhulume namanye amalungu eqembu lakho. Ngakho-ke ngaso sonke isikhathi qaphela futhi wazi ukuthi ukuthula kuhlakaniphile ezimweni ezithile. Akudingeki ukuba nguwe ovusa izihloko ezicasula ngaso sonke isikhathi.
Ukukhuluma ngokushelelayo kungenangqondo
Akekho umsebenzi ongakwazi ukukhuluma ngokuxhumana ngaphandle kokufunda izinto eziyisisekelo nokuqeqeshwa. Ukulandela isibonelo sobuhlungu, ukwazi ukuthi ukuxhumana kusebenza kanjani, futhi abanye bangakwenza ngokushesha, abanye abakwazi. Futhi uma abanye abantu benethonya lemvelo, abanye kufanele baqeqeshe ngaphambi kokuba banokwethenjelwa kwemvelo. Ngokulandela amathiphu afanele kulo mbandela, ungathuthukisa kule ndawo.
Ukuzi kahle
Yize uhlala ufuna ukugcina ubudlelwane obuzwana nabanye emsebenzini wakho, kokunye kubalulekile ukuthi ucabange ngezintshisekelo zakho ngaphambi kwezabanye. Okuphambene nakho kungaba nomthelela omubi ekukhiqizeni kwakho, isizathu esihle sokunquma ukuthi yini oyifunayo ngempela. Ngokwamazwi akho nokuziphatha kwakho, wembula empeleni:
Ubuntu bakho
Umhleli ngamunye unobuntu bakhe, okungukuthi izici ezenza umehluko kwabanye futhi zenze ubunikazi bakhe. Ngokucabangela ubuntu bakho, uzokwazi ukucacisa izimo noma amathuba afanele ukuthuthukiswa kwakho nalabo abangalimaza imvelo yakho yomsebenzi. Uzokwazi ukuhlala uthembekile kuwe.
Izindinganiso ozithandayo
Lezi zindinganiso zingaba ezenhlalakahle, ezenkolo, ezokuziphatha noma ezinye futhi kulabo ozitshalayo futhi uzisekele ekuphileni kwakho kwansuku zonke. Uma ubuqotho buyigugu, ungahlala uhlonipha futhi ukhuthaze ozakwabo ukuba bacabangele ukuthi ubuka kanjani izinto ekusebenzelaneni kwabo.
Imikhuba yakho
Njengomuntu, unayo imikhuba yakho. Abanye bangaba nobuhlobo obuhle, abagcinwe kahle, nabalingani bakho, kanti abanye, cha. Zama ukuqaphela labo abanomthelela omubi futhi ubathuthukise.
Izidingo zakho
Yazi ukuthi yiziphi izinto ozidingayo ukuze wenze umsebenzi kahle. Yenza okufanayo nezimo ofuna ukuzenza kuzo. Eqinisweni, izisebenzi eziningi zizokhiqiza uma zihlinzeka ngemishini efanele yokwenza umsebenzi wazo. Njengabaningi abalindele impendulo enhle noma okungenani ukugxeka okwakhiqizayo ukuthuthukisa umkhiqizo wabo. Ungabi omunye walabo abavuma ukusebenza kunoma yiziphi izimo nangayiphi indlela.
Imizwa yakho
Yazi ukuthi ungayibona kanjani imizwelo yakho ngaphambi kokukhuluma nomuntu osebenza naye noma ngesikhathi sokuhwebelana kwakho. Ngempela, ungase uzizwe injabulo, ukudabuka, intukuthelo noma ukwesaba. Ngokucabangela isimo lapho uzithola khona, uzobe uthatha isinqumo esinqunyiwe noma uphinde uphinde uxoxe naye ukuze uqondisise kangcono isimo.
Yini ongayisho? Yini okufanele uyenze?
Yiba ngqo, okungukuthi, kwazisa ozakwabo ngemibono yakho ngendaba noma isimo ngenkathi ugcina ukugxila kuwe nasemibonweni yakho. Ukwenza lokhu, zijwayeze ukukhuluma ngomuntu wokuqala "I." Isibonelo, “Ngiyashaqeka ngokubambezeleka kwakho emhlanganweni wakusasa. "Futhi gwema" wonke umuntu ucabanga ukuthi ukubambezeleka emhlanganweni kufanele kujeziswe. "
Yisho amaqiniso. Gwema ukwenza izinqumo ngokuziphatha kozakwenu, vele usho amaqiniso. Yisho ngokwesibonelo: “ulwazi owabelane ngalo aluphelele” esikhundleni sokuthi “ufuna ukulawula idatha ukuze ube namandla amaningi kozakwenu. "
Ukushukuma komzimba ngokuya ngamagama akho: Futhi ukhetha ukuthula kunokumncoma osebenza naye emsebenzini ongawuthandi. Ngempela, ukudala ubuhlobo obuhle bokuthembela, kubalulekile ukuthi izenzo zakho ziyavumelana namazwi akho.
Buza abanye impendulo
Abanye abantu banamakhono okuxhumana abalingani abangamanye amazwe kanti abanye kudingeka bakhuthazwe futhi baqeqeshwe kulezo zinkinga. Ukuze ugweme ukudukisa amakhono akho wamanje, cela abalaleli bakho ukuthi bacabangani ngokuthi uxhumana kanjani nabo nsuku zonke.
Umthetho wegolide wokukhulumisana okuhle
Ngakho-ke singazenza kanjani ukuthi sizwiwe ngumngeneleli wethu uma nathi ngokwethu sinomkhuba omubi wokungalaleli lokho asichazela kona? Ukunaka amazwi omuntu kuwuphawu lwenhlonipho ekukhulumisaneni phakathi kwabantu. Ngakho-ke, gwema ukuziphazamisa lapho omunye ekhuluma nawe. Bese ukuphinda-ke lokho akutshele khona ukufakazela ukuthi ukuqonde konke.
Nakuba lezi zeluleko zinikezwa uhlelo lokusebenza emsebenzini, zizosiza kuyo yonke indawo.
