Ikhwalithi iyinkinga enkulu kunoma iyiphi inkampani, enkulu noma encane. Ivamise ukuhlotshaniswa nenzuzo ethuthukisiwe, ukwaneliseka kwamakhasimende kanye nababambiqhaza, kanye nezindleko ezincishisiwe kanye nezikhathi zokuhola. Uhlelo lokuphatha ikhwalithi (QMS) luyindlela enhle kakhulu yokulawula izinqubo enkampanini ngayinye. Yenziwe ngezinqubo ezihlobene ezisebenzisanayo futhi ezithola imiphumela engaguquki ngempumelelo nangempumelelo. Ngakho-ke amathuluzi ekhwalithi ayizindlela namasu okuhlaziya isimo, ukwenza ukuxilongwa nokuxazulula izinkinga.
Izibonelo zohlelo lokusebenza lwamathuluzi okuxazulula izinkinga
Ukuqeqeshwa ngamathuluzi ekhwalithi yakhelwe ukusiza abafundi nabaqalayo emkhakheni wekhwalithi baqonde kalula amathuluzi ekhwalithi afana nokuhlanganisa ingqondo, indlela ye-QQOQCCP, umdwebo we-Ishikawa (umphumela), idayagramu ye-Pareto, indlela engu-5 ye-whys , i-PDCA, ishadi le-Gantt neshadi le-PERT. Lokhu kuqeqeshwa kuphinde kuklanyelwe ukunikeza izibonelo eziphathekayo zokusetshenziswa kwalawa mathuluzi ezimeni zangempela.
I-Mastering BRAINSTORMING, indlela ye-QQOQCCP, i-PDCA kanye nama-whys angu-5
I-Brainstorming iyindlela yokudala yokukhiqiza imibono. Indlela ye-QQOQCCP iyindlela yokubuza ukuze uqonde isimo. I-PDCA iyindlela yokuthuthukisa eqhubekayo ehlanganisa ukuhlela, ukwenza, ukulawula kanye nokwenza. Indlela ye-5 ye-whys iyindlela yokuxazulula izinkinga ukuthola umsuka wenkinga.
Kahle kahle imidwebo ye-PARETO, ISHIKAWA, GANTT kanye ne-PERT
Amashadi e-Pareto asetshenziselwa ukukhomba izimbangela zenkinga. Umdwebo we-Ishikawa (umphumela) usetshenziselwa ukuhlaziya izimbangela nemiphumela yenkinga. Ishadi le-Gantt lisetshenziselwa ukuhlela nokulandelela imisebenzi yephrojekthi nezisetshenziswa. Ishadi le-PERT lisetshenziselwa ukuhlela nokulandelela imisebenzi yephrojekthi nezikhathi.
Ngamafuphi, lokhu kuqeqeshwa kuhloselwe bonke abafundi nabaqalayo emkhakheni wekhwalithi, abafuna ukuthuthukisa ukusebenza kwenkampani yabo ngokwenza kahle amathuluzi ekhwalithi.
