Ingabe usanda kuqala umsebenzi wakho emkhakheni wosekelo lwe-IT futhi ufuna ukuqonda kangcono ukuthi ungaphatha kanjani ngempumelelo izicelo zeqembu lakho namakhasimende akho? Usendaweni efanele!
Ngokuhamba kweminyaka, amathuluzi athile kanye nezinqubo ziye zathuthukiswa ukuze kuphathwe ngempumelelo izinsizakalo ze-IT futhi kunikeze ukwesekwa kwekhwalithi. Ukunikeza amathikithi, ukubeka phambili izicelo, umlando kanye nokuphathwa kwesinqumo, ukubika, izingosi zamakhasimende, nezisekelo zolwazi konke kungamasu afakazelwe.
Kulesi sifundo, sizosebenzisa inguqulo yesilingo yamahhala yethuluzi le-Zendesk ukukwazisa izisekelo zokuphatha amathikithi ngempumelelo. Uzofunda imigomo yezobuchwepheshe yenkundla, kanye nezindlela ezingcono kakhulu zokuxhumana nabahlanganyeli bakho namakhasimende ukuxazulula ngokushesha izinkinga zabo.
Ngalokhu kuqeqeshwa, uzokwazi ukwenza umsebenzi wakho wosekelo lobuchwepheshe ungabi nengcindezi futhi usebenze kahle. Chofoza okuthi “Qala Isifundo” ukuze uthuthukise amakhono akho Okuphatha Isevisi ye-IT.
