Isethulo se-HP LIFE kanye nokuqeqeshwa "Izithameli Zakho Eziqondiwe"

Emhlabeni wokumaketha nokuxhumana, ukuqonda nokukhomba ngempumelelo izethameli zakho kubalulekile ukuze inkampani iphumelele. I-HP LIFE, i-initiative ye-HP (Hewlett-Packard), inikeza ukuqeqeshwa okuku-inthanethi okunesihloko “Izithameli Ozihlosile” ukusiza osomabhizinisi kanye nezingcweti ukuze bakwazi kahle lesi sici esibalulekile sokumaketha.

I-HP LIFE, isifinyezo se-Learning Initiative For Entrepreneurs, iyinkundla yezemfundo enikezela ngezifundo zamahhala ze-inthanethi ukusiza osomabhizinisi nochwepheshe bathuthukise amakhono abo ebhizinisi nobuchwepheshe. Izifundo zokuqeqesha ezihlinzekwa yi-HP LIFE zihlanganisa imikhakha ehlukahlukene njengokuthengisa, ukuphatha amaphrojekthi, ukuxhumana, ezezimali nokunye okuningi.

Ukuqeqeshwa kokuthi "Izithameli zakho Eziqondiwe" kuklanyelwe ukukusiza ukuthi ubone futhi uqonde izethameli ofuna ukuzifinyelela ngemikhiqizo noma amasevisi akho. Ngokulandela lokhu kuqeqeshwa, uzothuthukisa ukuqonda okujulile kwezidingo, izintandokazi kanye nokuziphatha kwababukeli bakho okuhlosiwe, okuzokuvumela ukuthi uguqule kangcono isu lakho lokumaketha nezokuxhumana.

Izinhloso zokuqeqeshwa yilezi:

  1. Qonda ukubaluleka kokwazi nokukhomba izethameli zakho ozihlosile.
  2. Funda amasu okuhlonza nokuhlukanisa izethameli zakho.
  3. Yakha amasu okuxhumana ngempumelelo nezithameli zakho ozihlosile.

Ngokulandela ukuqeqeshwa kokuthi “Izithameli zakho Eziqondiwe”, uzothuthukisa amakhono abalulekile empumelelo ekukhangiseni nasekuxhumaneni, njengokuhlaziya imakethe, ukuhlukaniswa kwezithameli kanye nokulungisa umlayezo wakho ngokwezidingo nokuthandwa yizithameli zakho ozihlosile.

Izinyathelo ezibalulekile zokukhomba nokuqonda izethameli zakho ozihlosile

 

Ukwazi izethameli zakho ezihlosiwe kubalulekile empumelelweni yebhizinisi lakho. Ukuqonda kahle izethameli zakho kuzokuvumela ukuthi unikeze ngemikhiqizo namasevisi ahambisana nezidingo zabo, uthuthukise isu lakho lokumaketha futhi ugcine amakhasimende akho. Nazi izinyathelo ezibalulekile zokukhomba nokuqonda izethameli zakho:

  1. Ukuhlaziywa kwemakethe: Isinyathelo sokuqala ukufunda imakethe yakho futhi uqoqe ulwazi ngamaqembu ahlukene amakhasimende angaba khona. Ungasebenzisa imithombo efana nocwaningo lwemakethe, imibiko yemboni, inkundla yezokuxhumana, kanye nedatha yezibalo zabantu ukuze uqonde kangcono izici zezithameli zakho, izidingo, nokuncamelayo.
  2. Ukuhlukaniswa kwezethameli: Uma usuqoqe ulwazi mayelana nemakethe yakho, yisikhathi sokuhlukanisa izethameli zakho zibe amaqembu afanayo. Ukuhlukaniswa kungenziwa ngokwemibandela eyahlukene, njengeminyaka yobudala, ubulili, indawo, izinga lemfundo, imali engenayo noma izithakazelo.
  3. Ukwenza iphrofayili izethameli zakho ozihlosile: Ukwenza iphrofayela kuhlanganisa ukudala izithombe ezinemininingwane zezigaba zezethameli zakho ngokusekelwe olwazini oluqoqwe ngesikhathi sokuhlaziywa kwemakethe nokuhlukaniswa. Lawa maphrofayili, abizwa ngokuthi “personas”, amele izinhlobo zakudala zamakhasimende akho afanelekile futhi azokusiza ukuthi uqonde kangcono izisusa zawo, ukuthenga ukuziphatha kanye nalokho okulindele.
  4. Qinisekisa izethameli zakho: Ngemva kokuchaza izethameli oziqondise, kubalulekile ukuqinisekisa ukuthi ihambisana kahle nemigomo yebhizinisi lakho futhi ibanzi ngokwanele ukusekela ukukhula kwakho. Ungahlola isiphakamiso sakho senani nalezi zithameli ngokwenza izinhlolovo, izinhlolokhono, noma ukuhlola imakethe.

 Hlanganisa ulwazi lwezithameli zakho ozihlosile zibe isu lakho lokumaketha

 

Uma usuzibonile futhi waziqonda izethameli zakho ozihlosile, ukufaka lolo lwazi esu lakho lokumaketha kuyisihluthulelo sokuthuthukisa imizamo yakho nokukhulisa umthelela wakho. Nawa amanye amathiphu okwenza isu lakho lokumaketha lifanele izethameli zakho ozihlosile:

  1. Lungisa imikhiqizo namasevisi akho: Ngokuqonda izidingo nokuthandwa yizithameli zakho oziqondisayo, ungakwazi ukulungisa imikhiqizo namasevisi akho ukuze ahlangabezane kangcono nalokho abakulindele. Lokhu kungase kuhlanganise ukulungiswa ekwakhiweni, ukusebenza, intengo noma isevisi yangemuva kokuthengisa.
  2. Yenza ukuxhumana kwakho kube ngokwakho: Ukwenza kube ngokwakho ukuxhumana kwakho kubalulekile ukuze usungule isixhumanisi nezithameli zakho futhi uvuse intshisekelo yazo ekunikezeni kwakho. Lungisa umlayezo wakho, iphimbo lakho kanye neziteshi zakho zokuxhumana ngokuvumelana nezici nokuthandwa yizithameli zakho ozihlosile.
  3. Khomba imizamo yakho yokumaketha: Gxila emizamweni yakho yokumaketha eziteshini nezindlela okungenzeka kakhulu zifinyelele futhi zibandakanye izethameli ozihlosile. Lokhu kungase kuhlanganise ukukhangisa ku-inthanethi, inkundla yezokuxhumana, ukumaketha nge-imeyili noma ukumaketha kokuqukethwe.
  4. Linganisa futhi uhlaziye imiphumela yakho: Ukuhlola ukusebenza kwesu lakho lokumaketha, kubalulekile ukukala nokuhlaziya imiphumela yemizamo yakho. Sebenzisa izinkomba zokusebenza eziyisihluthulelo (ama-KPI) ukuze ulandelele ukuqhubeka kwakho futhi ulungise isu lakho ngokusekelwe kumpendulo evela kuzithameli zakho eziqondiwe.

Ngokufaka ulwazi lwezithameli zakho ozihlosile kwezakho Isu lokumaketha, uzokwazi ukudala imikhankaso ehlobene kakhulu, ukhuphule ukwaneliseka kwamakhasimende, futhi uthuthukise imiphumela yebhizinisi lakho.