Umhlaba ushintsha ngokushesha futhi izinsiza zedijithali ezifana ne-Uber, Netflix, Airbnb kanye ne-Facebook ziheha izigidi zabasebenzisi. Imikhiqizo namasevisi esiwadalayo abaluleke kakhulu kunangaphambili. Singahlinzeka kanjani kangcono futhi sazise abathengi mayelana nemikhiqizo namasevisi ethu?

Funda amasu nezimiso zokuklama kwe-UX futhi ukusebenzise ngokuqondile kumaphrojekthi akho ochwepheshe; amasu azibonakalise e-Uber, Netflix, Airbnb, Booking nezinye eziningi.

 

Izinjongo zalesi sifundo sevidiyo yokuklama iwebhu

Kuningi i-jargon nokungaqondi kahle emhlabeni wedizayini ye-UX. Inhloso yalokhu kuqeqeshwa ukuveza iqiniso mayelana ne-UX design kanye nokwethula amasu ayisisekelo nezinqubo zokuklama kwe-UX. Amasu angasetshenziswa ngezinsuku, hhayi izinyanga. Sebenzisa izindlela ze-UX ozifunda kumaphrojekthi akho edijithali futhi udale umuzwa ongcono kakhulu womsebenzisi.

Ekupheleni kwesifundo, uzobe ufunde lokhu okulandelayo:

- I-UX Design kunjalo

- abantu kanye nokusetshenziswa kwabo

– Izimiso Zokuhlungwa Kwamakhadi

- Ukulinganisa izilinganiso ……..

Uzofunda futhi mayelana namathuluzi angcono kakhulu amahhala nakhokhelwayo ukuze udale umuzwa ongcono kakhulu womsebenzisi (kuye ngesikhathi kanye nobubanzi bomgomo wakho).

Amakhono e-UX ozowafunda azonweba ibhokisi lakho lamathuluzi njengomklami we-UX ne-UI. Ekupheleni kokuqeqeshwa futhi ngokuhamba kwesikhathi, ungaba Umklami we-UX. Iphrofayela efunwe (€35 iholo labaqalayo, €000 kwabanolwazi kakhulu). Uma ungusomabhizinisi, lokhu kuqeqeshwa kungasebenza njengekhampasi yokuqeqesha amaqembu akho. Usuvele usebenza njengomklami ozisebenzelayo, lesi yisifundo sokuklama se-UX obusilindile.

Izinjongo namakhono okuhlosiwe.

- Funda kabanzi mayelana nendlela yokuklama ye-UX.

- Funda kabanzi mayelana nephethini yokuklama egxile kumsebenzisi.

- Funda ukuhlela ulwazi kuwebhusayithi

- Dala ama-PERSONA kanye nezimo ezihlukene zokusebenzisa.

- Thuthukisa ikhwalithi yokusebenzelana kwabasebenzisi kuwebhu namadivayisi eselula.

- Hlaziya futhi uthuthukise ikhwalithi ye-Web interfaces ngokuya ngobungane bomsebenzisi kanye ne-ergonomics.

 

Dala i-Persona yakho ngezinyathelo eziyisithupha.

1-Ubani i-Persona yakho, inhloso yakho eyinhloko?

Kulesi sinyathelo sokuqala, uzodala iphrofayili enembile yomuntu wakho ngokuphendula imibuzo elandelayo.

– Buyini ubulili boMuntu wakho?

- Ubani igama lakhe?

- Uneminyaka emingaki ?

- Uyini umsebenzi wakhe? Iliphi iqembu lenhlalakahle yezomnotho nelomsebenzi akulo?

– Yini anesithakazelo?

– Uhlalaphi uMuntu wakho?

Lesi sinyathelo singase sibonakale siyinto engabonakali futhi sikha phezulu, kodwa sikuvumela ukuthi uzibeke ezicathulweni zoBuntu bakho. Ngakho-ke ukuze ube nombono oqondile wezethameli ofuna ukufinyelela kuzo kanye nalokhu kusabela okungenzeka.

 2-Yini elindelwe yilo Muntu?

Ingabe umkhiqizo noma isevisi yakho iyahlangabezana ngempela nokulindelwe yimakethe? Kulungile, kodwa ziyini?

Okuthatha kalula akubonakali kumthengi.

Abathengi bangase bangaboni ukuthi umkhiqizo wakho uyisixazululo sezinkinga zabo.

Uma ufuna ukubakholisa futhi ubanake, udinga ukwakha isu lokuxhumana elinekhono elizobaqinisekisa ngekhono ukuthi umkhiqizo wakho uyisixazululo sezinkinga zabo.

Ungakwenza kanjani lokho uma ungazazi izinkinga zabo?

Kuleli qophelo, udinga ukuchaza izidingo zomuntu wakho kanye nalokho okulindele ngokuningiliziwe.

Ake sithi udale uhlelo lokusebenza olusiza abantu bathole igalaji likaphethiloli. Iyiphi inkinga uhlelo lwakho lokusebenza oluyixazululayo futhi yiziphi izidingo zomuntu wakho kulo mongo? Ufunani? Iphampu yegesi enendawo yokudlela nendawo yokuphumula? Isiteshi esinamanani aphansi ilitha?

3-Uthini Umuntu wakho ngomkhiqizo wakho?

Uma usuphilise i-Persona yakho, yisikhathi sokungena ezicathulweni zabo ngokusekelwe kuphethini yabo yokuziphatha.

Inhloso yalesi sinyathelo ukucacisa ukuthi i-Persona icabangani ngomkhiqizo wakho.

Yiziphi izinkinga ezingavimba i-Persona ukuthi ithenge umkhiqizo noma isevisi yakho? Kuyini ukuphikisa kwakhe?

Izimpendulo zale mibuzo zizokusiza ukuthi udale isiphakamiso esiqinile sokuthengisa futhi ukhulise ukwethembeka kwakho.

Imiphi imibuzo i-Persona ezozibuza yona esinyathelweni ngasinye esiholela esinqumweni sokuthenga?

Izimpendulo zingasiza ukuthuthukisa ukuxhumana kwakho futhi zibandakanye amaphuzu akho abalulekile ngesikhathi esifanele nasendaweni efanele.

4-Iyini ishaneli yokuxhumana eyinhloko ye-Persona?

Kuleli qophelo lenqubo yokuhlonza ikhasimende, usuyazi ukuthi i-Persona ithini ngawe, nokuthi ziyini izidingo zabo.

Manje udinga ukuthola ukuthi yimaphi amathuluzi abawasebenzisayo ukuze uthole lolu lwazi.

Kunengqondo ukucabanga ukuthi usesimweni esifanayo nese-80% yabasebenzisi be-inthanethi nokuthi usebenzisa izinkundla zokuxhumana. Kuyiphi inethiwekhi futhi singakanani isikhathi asichitha kuwebhu?

Udinga futhi ukunquma ukuthi hlobo luni lokuqukethwe ofuna ukusebenzisela ukumaketha kwakho. Ingabe i-Persona yakho iyakuthanda ukufunda okuthunyelwe kwebhulogi, amavidiyo, noma i-infographics?

 5-Yimaphi amagama awasebenzisayo ukwenza ucwaningo lwakhe kuwebhu?

Uchaze ngokucacile ukuthi yini ayidingayo nokuthi yikuphi okuqukethwe okudingeka ukuthumele ukuze umnake. Uma udala okuqukethwe okuhle kakhulu emhlabeni, akunandaba noma akekho okubonayo.

Ukuqinisekisa ukuthi amakhasimende akho abona okuqukethwe okudalayo, gxila ekuthuthukiseni injini yokusesha futhi uthole ukuthi yimaphi amagama angukhiye amakhasimende akho awaseshayo ku-inthanethi.

Manje usunalo lonke ulwazi oludingayo ukuze udale uhlu lwamagama angukhiye afanelekile.

6-Lunjani usuku lomuntu wakho olujwayelekile?

Umgomo walesi sinyathelo sesithupha nesokugcina ukubhala iskripthi sosuku olujwayelekile lomuntu wakho ngokusekelwe kulo lonke ulwazi oluqoqile.

Bhala isimo ngomoya ophansi futhi usebenzise isabizwana sobunye, isibonelo: “Ngivuka ngo-6:30 a.m., ngemva kwehora lemidlalo ngigeza futhi ngidle isidlo sami sasekuseni. Ngibe sengiya emsebenzini ngizolinda isikhathi sesidlo sasemini ukuze ngibone ukuthi yini entsha eziteshini engizikhonzile ze-YouTube”.

Inhloso eyinhloko yesinyathelo sokugcina ukunquma isikhathi esifanele sokuthumela okuthunyelwe kwakho futhi ukhuphule izinga lokuphendula.

 

Izindlela ezihlukene zokusebenzisa Ukuhlelwa Kwekhadi ku-UX.

Ukuhlelwa Kwekhadi kungenye yezindlela zokwenziwa komsebenzisi (i-UX) ezisetshenziselwa ukuhlela okuqukethwe kwewebhusayithi noma uhlelo lokusebenza. Zisiza ukuchaza ukuthi abasebenzisi babona kanjani ukwakheka kokuqukethwe, okubalulekile ekuzulazuleni nasekwakhiweni kolwazi. Ukuhlelwa Kwamakhadi kusiza futhi ukukhomba amaqembu okuqukethwe bese ukhetha amahlelo angcono kakhulu ezingxenye ezihlukene zekhasi. Kunezinhlobo ezimbili zokuhlunga kwekhadi: elivuliwe nelivaliwe. Kulokho okubizwa ngesistimu evulekile, ababambiqhaza kufanele bahlele amakhadi aqukethe izihloko zokuqukethwe (isb, izindatshana noma izici zekhasi) ngamaqembu akhethiwe. Isistimu evaliwe yakheke kakhulu futhi idinga abahlanganyeli ukuthi bahlele amakhadi ngokwezigaba ezichazwe ngaphambilini.

Ukuhlelwa Kwekhadi kungasetshenziswa ezigabeni ezihlukene zephrojekthi ukuze kungabi semthethweni noma kuqinisekiswe ukukhetha. Noma kusengaphambili ukuchaza ukwakheka kwewebhusayithi noma uhlelo lokusebenza noma ukuhlola izakhiwo ezikhona ngesikhathi sephrojekthi.

Ukuhlola ukuhlungwa kwekhadi kulula futhi kungenziwa ngogesi noma ngokwesiko ngamakhadi ephepha. Kubalulekile ukukhumbula ukuthi izinga lamakhadi kufanele lisetshenziswe njengethuluzi lokukhiqiza imininingwane nemiphumela, hhayi njengendlela yokuhlola abasebenzisi. Umsebenzisi uhlale elungile.

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