Umgangatho ngumba omkhulu kuyo nayiphi na inkampani, nokuba inkulu okanye incinci. Ihlala inxulunyaniswa nenzuzo ephuculweyo, ukwaneliseka kwabathengi kunye nabachaphazelekayo, kunye nokunciphisa iindleko kunye namaxesha okukhokela. Inkqubo yokulawula umgangatho (QMS) yindlela ebalaseleyo yokulawula iinkqubo kwinkampani nganye. Yenziwe ngeenkqubo ezihambelanayo ezisebenzisanayo kunye nokufezekisa iziphumo ezihambelanayo ngokufanelekileyo nangempumelelo. Izixhobo zomgangatho ke ngoko ziindlela kunye nobuchule bokuhlalutya imeko, ukwenza ukuxilongwa kunye nokusombulula iingxaki.
Imizekelo yesicelo sezixhobo zokusombulula iingxaki
Uqeqesho kwizixhobo ezisemgangathweni yenzelwe ukunceda abafundi kunye nabaqalayo kwintsimi yomgangatho ngokulula ukuqonda izixhobo ezisemgangathweni ezifana nobuchopho, indlela ye-QQOQCCP, umzobo we-Ishikawa (unobangela-umphumo), umzobo we-Pareto, i-5 indlela ye-whys , i-PDCA, itshathi ye-Gantt kunye netshathi ye-PERT. Olu qeqesho lukwayilelwe ukunika imizekelo ebambekayo yokusetyenziswa kwezi zixhobo kwiimeko zangempela.
I-Mastering BRAINSTORMING, indlela ye-QQOQCCP, i-PDCA kunye ne-5 whys
Ukucinga ngengqondo yindlela yokuyila yokuvelisa iingcamango. Indlela ye-QQOQCCP yindlela yokubuza ukuqonda imeko. I-PDCA yindlela yokuphucula rhoqo ebandakanya ukucwangcisa, ukwenza, ukulawula kunye nokwenza. Indlela ye-5 ye-whys yindlela yokusombulula ingxaki ukufumana oyena nobangela wengxaki.
Yenza kakuhle imizobo ye: PARETO, ISHIKAWA, GANTT kunye nePERT
Iitshathi zePareto zisetyenziselwa ukuchonga oonobangela bengxaki. I-Ishikawa (i-cause-effect) idayagram isetyenziselwa ukuhlalutya izizathu kunye nemiphumo yengxaki. Itshathi yeGantt isetyenziselwa ukucwangcisa nokulandelela imisebenzi yeprojekthi kunye nezibonelelo. Itshathi ye-PERT isetyenziselwa ukucwangcisa nokulandelela imisebenzi yeprojekthi kunye namaxesha.
Ngamafutshane, olu qeqesho lujoliswe kubo bonke abafundi kunye nabaqalayo kwintsimi yomgangatho, abafuna ukuphucula ukusebenza kwenkampani yabo ngokulawula izixhobo zomgangatho.
