Kwimeko yoshishino olukhulayo olukhuphisanayo kunye nedatha, ukulawula ulwazi loqhagamshelwano ngokufanelekileyo ngundoqo ekuqinisekiseni unxibelelwano oluhle kunye nokulandelela okusebenzayo kunye nabathengi bakho kunye namaqabane. Olu kwakheka zikufundisa indlela yokulungelelanisa kunye nokwakhiwa kwedatha yakho yoqhagamshelwano, sebenzisa ngokufanelekileyo izixhobo zokulawula uqhagamshelwano, kwaye uphucule unxibelelwano kunye nokulandelwa kunye nabathengi bakho.
Lungiselela kwaye uhlele idatha yakho yoqhagamshelwano
Ukulungelelanisa kunye nokwakhiwa kwedatha yakho yoqhagamshelwano kubalulekile kulawulo olusebenzayo lweenkcukacha zoqhagamshelwano. Olu qeqesho luya kukufundisa indlela yokubeka ngokweendidi, ileyibheli kunye nokugcina iinkcukacha zoqhagamshelwano ngendlela esengqiqweni nefikeleleka lula. Uya kufunda ukwenza iinkqubo zokufayilisha kunye nogcino-lwazi oluhlangabezana neemfuno zakho zeshishini elithile kwaye wenze kube lula ukufumana nokuhlaziya ulwazi.
Uya kufunda nangeendlela ezilungileyo zokuqokelela, ukugcina, kunye nokukhusela iinkcukacha zoqhagamshelwano. Uya kufunda ukuthobela ubumfihlo kunye nemithetho yokukhusela idatha, efana ne-GDPR, kunye nendlela yokubeka imigaqo-nkqubo kunye neenkqubo zokuqinisekisa ukhuseleko kunye neemfihlo zabathengi bakho kunye nolwazi lwamaqabane.
Ngokulawula umbutho kunye nokwakhiwa kwedatha yakho yoqhagamshelwano, uya kukwazi ukufikelela ngokukhawuleza nangokulula kulwazi oludingayo, ngaloo ndlela uphucula unxibelelwano kunye nemveliso kwinkampani yakho. Bhalisa ngoku ukuze ufunde indlela yokulungelelanisa kunye nokwakha idatha yakho yoqhagamshelwano ngokufanelekileyo.
Sebenzisa izixhobo zolawulo loqhagamshelwano ngokufanelekileyo
Ukusetyenziswa okusebenzayo kwe izixhobo zolawulo loqhagamshelwano inokukunceda lula ulawulo lweenkcukacha zoqhagamshelwano kunye nokwandisa unxibelelwano kunye nabathengi bakho kunye namaqabane. Olu qeqesho luya kukwazisa ekukhethweni kwezixhobo zokulawula uqhagamshelwano, ezifana neenkqubo zokulawula ubudlelwane bomthengi (CRM), izicelo zencwadi yeedilesi kunye nesofthiwe yokulawula iprojekthi.
Uya kufunda indlela yokuvavanya iimpawu kunye neenzuzo zesixhobo ngasinye ukukhetha esona sifanelekileyo kwiimfuno zeshishini lakho. Uya kufunda nokuba ungazidibanisa njani ezi zixhobo kwiinkqubo zakho zokusebenza ezikhoyo kunye nendlela yokuzisebenzisa ukwenza imisebenzi ethile, njengokuthumela ii-imeyile, ukucwangcisa izithuba, kunye nokuhlaziya ulwazi loqhagamshelwano.
Olu qeqesho luya kukufundisa indlela yokuthatha ithuba lokudityaniswa okuphambili kunye neempawu ezibonelelwa zezi zixhobo ukuphucula ngakumbi ulawulo lolwazi loqhagamshelwano. Uya kufunda ukwenza useto, wenze iingxelo kunye nohlalutyo, kwaye usebenzise idatha eqokelelweyo ukuqonda ngcono iimfuno zabathengi bakho kunye nezinto ozikhethayo.
Ngokusebenzisa izixhobo zolawulo loqhagamshelwano, uya kukwazi ukulawula ngokufanelekileyo ulwazi loqhagamshelwano, ukuphucula unxibelelwano kunye nabathengi bakho kunye namaqabane, kunye nokomeleza ubudlelwane bezoshishino.
Phucula unxibelelwano kwaye ulandelele abathengi bakho
Unxibelelwano olusebenzayo kunye nokulandela abathengi bakho ngundoqo ekugcineni ubudlelwane obuqinileyo kunye nokunceda ishishini lakho likhule. Olu qeqesho luya kukufundisa indlela yokusebenzisa ulwazi loqhagamshelwano kunye nezixhobo zokulawula uqhagamshelwano ukuphucula unxibelelwano kunye nokulandela abathengi bakho.
Uya kufunda indlela yokwahlulahlula isiseko sakho soqhagamshelwano ukuze ujolise ngokufanelekileyo kunxibelelwano lwakho kwaye ulungelelanise umyalezo wakho ngokweemfuno kunye nezinto ezikhethwa ngabathengi bakho. Uya kufunda ukusebenzisa izixhobo zolawulo lonxibelelwano ukucwangcisa kunye nokulandela umkhondo wonxibelelwano kunye nabathengi bakho, njengokufowuna, iintlanganiso, kunye nee-imeyile.
Olu qeqesho luya kukufundisa ngokubaluleka a ulandelelo oluthe rhoqo nololwakho ukugcina abathengi bakho bebandakanyeka kwaye benolwazi malunga neendaba kunye nezibonelelo ezikhethekileyo. Uya kufunda ukwenza amaphulo onxibelelwano oluzenzekelayo kwaye usete izikhumbuzi zokuqinisekisa ukuba awuze uphoswe lithuba lokomeleza ubudlelwane bakho nabathengi bakho.
Okokugqibela, uya kufunda ubuchule bokulinganisa impumelelo yonxibelelwano lwakho kunye nokulandelela, njengokuhlalutya amaxabiso avuliweyo e-imeyile, amaxabiso okucofa, kunye namazinga okuguqulwa. Le datha iya kukuvumela ukuba ulungelelanise unxibelelwano lwakho kunye nezicwangciso zokulandela ukuze ufumane iziphumo ezingcono kakhulu.
Isishwankathelo, olu qeqesho luya kukuvumela ukuba uphucule unxibelelwano kunye nokulandelwa kunye nabathengi bakho ngokusebenzisa ulwazi loqhagamshelwano kunye nezixhobo zokulawula uqhagamshelwano. Bhalisa ngoku ukuphuhlisa izakhono ezifunekayo ukomeleza ubudlelwane nabathengi bakho kwaye uncede ishishini lakho likhule.
