Ihlabathi litshintsha ngokukhawuleza kwaye iinkonzo zedijithali ezifana ne-Uber, iNetflix, i-Airbnb kunye ne-Facebook zitsala izigidi zabasebenzisi. Iimveliso kunye neenkonzo esizenzayo zibaluleke kakhulu kunangaphambili. Singanceda njani ngcono kwaye sazise abathengi malunga neemveliso kunye neenkonzo zethu?
Funda ubuchule kunye nemigaqo yoyilo lwe-UX kwaye uyisebenzise ngokuthe ngqo kwiiprojekthi zakho zobungcali; iindlela eziye zazibonakalisa e-Uber, Netflix, Airbnb, Booking kunye nezinye ezininzi.
Iinjongo zale khosi yoyilo lwewebhu yevidiyo
Kukho ijargon eninzi kunye nokungaqondi kwihlabathi loyilo lwe-UX. Injongo yolu qeqesho kukutyhila inyaniso malunga noyilo lwe-UX kunye nokwazisa ubuchule obusisiseko kunye neenkqubo zoyilo lwe-UX. Ubuchule obunokusetyenziswa ngeentsuku, hayi iinyanga. Sebenzisa iindlela ze-UX ozifunda kwiiprojekthi zakho zedijithali kwaye wenze awona mava angcono omsebenzisi.
Ekupheleni kwekhosi, uya kuba ufunde oku kulandelayo:
Uyilo lwe-UX kunjalo
- abantu kunye nokusetyenziswa kwabo
– imigaqo yoHlelo lweKhadi
-Ukuthelekisa ……..
Uyakufunda ngezona zixhobo zasimahla kunye nezihlawulelwayo ukwenza awona mava angcono omsebenzisi (kuxhomekeke kwixesha kunye nobubanzi benjongo yakho).
Izakhono ze-UX oza kufunda ziya kwandisa ibhokisi yakho yezixhobo njenge-UX kunye nomyili we-UI. Ekupheleni koqeqesho kunye nexesha elide, unokuba nguMyili we-UX. Iprofayile efunwayo (€35 umvuzo wabaqalayo, €000 abona banamava). Ukuba ungusomashishini, olu qeqesho lunokusebenza njengekhampasi yokuqeqesha amaqela akho. Sele usebenza njengomyili ozimeleyo, le yeyona khosi yoyilo ye-UX ubuyilindile.
Iinjongo nezakhono ekujoliswe kuzo.
-Funda ngakumbi malunga nendlela yoyilo ye-UX.
-Funda ngakumbi malunga nepateni yoyilo egxile kumsebenzisi.
-Funda indlela yokucwangcisa ulwazi kwiwebhusayithi
-Yenza ii-PERSONA kunye neendlela ezahlukeneyo zokusebenzisa.
-Phucula umgangatho wonxibelelwano lomsebenzisi kwiwebhu kunye nezixhobo eziphathwayo.
- Hlalutya kwaye uphucule umgangatho wonxibelelwano lweWebhu ngokwemigaqo yokusebenziseka ngokulula kunye ne-ergonomics.
Yenza uMntu wakho ngamanyathelo amathandathu.
1-Ngubani uMntu wakho, eyona nto ujolise kuyo?
Kweli nyathelo lokuqala, uya kwenza iprofayile echanekileyo yoBuntu bakho ngokuphendula le mibuzo ilandelayo.
– Sithini isini soMntu wakho?
- Ngubani igama lakhe?
- Umdala kangakanani ?
- Yintoni umsebenzi wakhe? Leliphi iqela lezentlalo noqoqosho kunye nobungcali akulo?
– Yintoni anomdla kuyo?
– Uhlala phi uMntu wakho?
Eli nyathelo lisenokubonakala lingekho ngqiqweni kwaye lingaphaya, kodwa likuvumela ukuba uzibeke kwizihlangu zoBuntu bakho. Kwaye ke ngoko ukuba nombono ochanekileyo wabaphulaphuli ofuna ukufikelela kubo kunye noku kusabela okunokwenzeka.
2-Zintoni ezilindelekileyo kulo Mntu?
Ngaba imveliso okanye inkonzo yakho iyahlangabezana ngenene nolindelo lwemarike? Kulungile, kodwa zithini?
Into oyithatha kancinci ayicacanga kumthengi.
Abathengi banokungaqondi ukuba imveliso yakho sisisombululo kwiingxaki zabo.
Ukuba ufuna ukubaqinisekisa kwaye ufumane ingqalelo yabo, kufuneka wenze iqhinga lonxibelelwano elinobuchule eliya kubaqinisekisa ngobuchule ukuba imveliso yakho sisisombululo kwiingxaki zabo.
Ungayenza njani loo nto ukuba awuzazi iingxaki zabo?
Kweli nqanaba, kufuneka uchaze iimfuno zoBuntu bakho kunye nokulindela ngokweenkcukacha.
Masithi wenze i-app enceda abantu bafumane isikhululo segesi. Yeyiphi ingxaki esonjululwa yiapp yakho kwaye zithini iimfuno zoBuntu bakho kulo mxholo? Ufuna ntoni? Impompo yegesi enendawo yokutyela kunye nendawo yokuphumla? Isikhululo esinamaxabiso aphantsi ilitha nganye?
3-Uthini uMntu wakho ngemveliso yakho?
Nje ukuba uzise i-Persona yakho ebomini, lixesha lokungena kwizihlangu zabo ngokusekwe kwindlela yabo yokuziphatha.
Injongo yeli nyathelo kukucacisa ukuba iPersona icinga ntoni ngemveliso yakho.
Yeyiphi imiba enokuthintela iPersona ekuthengeni imveliso okanye inkonzo yakho? Ziziphi izichaso zakhe?
Iimpendulo zale mibuzo ziya kukunceda wenze isiphakamiso esinamandla sokuthengisa kunye nokwandisa ukuthembeka kwakho.
Yeyiphi imibuzo uPersona aya kuzibuza yona kwinqanaba ngalinye elikhokelela kwisigqibo sokuthenga?
Iimpendulo zinokukunceda uphucule unxibelelwano lwakho kwaye ubandakanye amanqaku akho aphambili ngexesha elifanelekileyo kwaye kwindawo elungileyo.
4-Leliphi ijelo lonxibelelwano lePersona?
Kweli nqanaba kwinkqubo yokuchongwa kwabathengi, sele uyazi ukuba i-Persona ithini ngawe, kwaye zithini iimfuno zabo.
Ngoku kufuneka ufumanise ukuba zeziphi izixhobo abazisebenzisayo ukufumana olu lwazi.
Kusengqiqweni ukucinga ukuba ukwimeko efanayo ne-80% yabasebenzisi be-Intanethi kwaye usebenzisa imidiya yoluntu. Kweyiphi inethiwekhi kwaye lingakanani ixesha alichitha kwiwebhu?
Kufuneka kwakhona wenze isigqibo sokuba loluphi uhlobo lomxholo ofuna ukuwusebenzisa kwintengiso yakho. Ngaba uMntu wakho uyathanda ukufunda iiposti zebhlog, iividiyo, okanye i-infographics?
5-Ngawaphi amagama awasebenzisayo ukwenza uphando kwiwebhu?
Uyichazile ngokucacileyo into ayidingayo kwaye ngowuphi umxholo ekufuneka uwuthumele ukuze ufumane ingqalelo yakhe. Ukuba udala owona mxholo ubalaseleyo emhlabeni, akunamsebenzi nokuba akukho mntu uwubonayo.
Ukuqinisekisa ukuba abathengi bakho babona umxholo owenzayo, gxila ekuphuculeni injini yokukhangela kwaye ufumanise ukuba ngawaphi amagama aphambili abathengi bakho abawakhangelayo kwi-Intanethi.
Ngoku unayo yonke ingcaciso oyifunayo ukwenza uluhlu lwamagama angundoqo afanelekileyo.
6-Ijongeka njani imini yoBuntu bakho?
Injongo yeli nyathelo lesithandathu kunye nelokugqibela kukubhala iskripthi sosuku oluqhelekileyo lomntu wakho ngokusekwe kulo lonke ulwazi oluqokeleleyo.
Bhala le meko ngokuzolileyo kwaye usebenzise izimelabizo zesinye, umzekelo: “Ndivuka ngo-6:30 a.m., emva kweyure yomdlalo ndiyahlamba ndize ndifumane isidlo sam sakusasa. Emva koko ndiye emsebenzini kwaye ndiza kulinda ixesha lesidlo sasemini ukuze ndibone ukuba yintoni entsha kwiitshaneli zeYouTube endizithandayo”.
Injongo ephambili yesinyathelo sokugqibela kukumisela ixesha elifanelekileyo lokuthumela izithuba zakho kunye nokunyusa izinga lokuphendula.
Iindlela ezahlukeneyo zokusebenzisa uHlelo lweKhadi kwi-UX.
Ukuhlelwa kweKhadi yenye yamava omsebenzisi (i-UX) ubuchule obusetyenziselwa ukucwangcisa umxholo wewebhusayithi okanye isicelo. Banceda ukuchaza indlela abasebenzisi ababona ngayo isakhiwo somxholo, obalulekileyo ekuhambeni kunye nolwakhiwo lolwazi. Ukuhlelwa kweKhadi kwakhona kunceda ukuchonga amaqela omxholo kwaye ukhethe iimvaba ezilungileyo kwiindawo ezahlukeneyo zephepha. Kukho iindidi ezimbini zoHlelo lweKhadi: livuliwe kwaye livaliwe. Kwinkqubo ebizwa ngokuba yi-open system, abathathi-nxaxheba kufuneka bahlele amakhadi aqulethe izihloko zomxholo (umzekelo, amanqaku okanye iimpawu zephepha) kumaqela akhethiweyo. Inkqubo evaliweyo yakhiwe ngakumbi kwaye ifuna abathathi-nxaxheba ukuba bahlele amakhadi kwiindidi ezichazwe kwangaphambili.
Ukuhlelwa kweKhadi kunokusetyenziswa kumanqanaba ahlukeneyo eprojekthi okanye ukuvala okanye ukuqinisekisa ukhetho. Okanye kwangaphambili ukuchaza ubume bewebhusayithi okanye isicelo okanye ukuvavanya izakhiwo ezikhoyo ngexesha leprojekthi.
Uvavanyo lokuhlela amakhadi lulula kwaye lunokwenziwa ngombane okanye ngokwemveli ngamakhadi ephepha. Kubalulekile ukukhumbula ukuba umgangatho wekhadi kufuneka usetyenziswe njengesixhobo sokuvelisa ukuqonda kunye neziphumo, kungekhona njengendlela yokuvavanya abasebenzisi. Umsebenzisi uhlala elungile.
