Kule khosi yevidiyo, efundiswa nguDidier Mazier, uya kufunda indlela yokuphucula kunye nokwandisa amava omsebenzisi (i-UX) yewebhusayithi yenkampani yakho. Emva kwesifundo sokuqala sentshayelelo, uya kufunda kwaye uhlalutye indlela yokuziphatha yabasebenzisi kunye neepatheni zendlela. Uya kufunda ukugcina kunye nokwenza ngcono ubume, ukukhangela, uyilo kunye noyilo lwewebhusayithi yakho, kunye nomxholo wayo obhaliweyo kunye nomzobo. Ekugqibeleni, uya kufumana enye inkalo ebalulekileyo yamava omthengi: ubugcisa bokufumana nokugcina abathengi.
Amava omsebenzisi (UX) yingcamango eyazalwa malunga ne-2000s
Ligama elisetyenziselwa ukuchaza amava omsebenzisi ahambelana nojongano lomatshini woluntu. Ngokomzekelo, izikrini zokuchukumisa, iideshibhodi kunye nee-smartphones. Ingakumbi kufakelo lwamashishini ekuqaleni.
Ngokungafaniyo nokusetyenziswa, amava omsebenzisi anenzuzo esebenzayo kunye nengqiqo kuphela, kodwa kunye nefuthe leemvakalelo. Injongo yendlela ye-UX kukudala amava amnandi ngelixa ugcina umphumo wokugqibela.
Amava omsebenzisi (UX) uyilo lunokusetyenziswa kwiwebhu kuba idibanisa zonke izinto ezenza amava okwenene omsebenzisi.
I-UX isitshixo sokwenza iwebhusayithi ekhanga iindwendwe kunye nabathengi. Idibanisa inani lezinto, ezithatyathwe kunye ziya kuba nefuthe elihle kwishishini lakho:
- I-ergonomics ephumelelayo kwinkonzo yempumelelo.
- Uyilo olunomtsalane noluguquguqukayo lwesiza.
- Ukhetho lombala wemibala ehambelanayo.
- Ukukhangela okugudileyo.
- Ukulayisha iphepha ngokukhawuleza.
- Umxholo wokuhlela osemgangathweni.
- Ukuhambelana ngokubanzi.
Ukongeza kwindlela ye-ergonomic, amava omsebenzisi avela ngokuthe ngqo kuvavanyo lwesayensi. Ibandakanya iingcali ezivela kumasebe ahlukeneyo ukuze kuphunyezwe injongo enye.
Sinokucinga ngevidiyo kunye neengcaphephe zonxibelelwano ezihlanganisa iimvakalelo, iinjineli ezenza ujongano lwabasebenzisi olukhawulezayo nolusebenzayo, iingcali ze-ergonomics eziqinisekisa ukusetyenziswa kakuhle komsebenzisi kwaye, ngokuqinisekileyo, abathengisi abavusa umdla woluntu. Iimvakalelo kunye neempembelelo zazo zihlala zingamandla aqhubayo.
Imithetho elishumi yamava omsebenzisi.
Nasi isishwankathelo sezona miba ilishumi ibalulekileyo yamava alungileyo omsebenzisi, athathwe kwinkcazo-ntetho kwi-SXSW Interactive 2010.
- Funda kwiimpazamo zomntu : ukusilela asiyonto imbi. Kwelinye icala, ukungayithatheli ngqalelo ekuphuculeni kuyinto engaqhelekanga.
- Cwangcisa kuqala: nokuba ungxamile, akukho sidingo sokungxama. Kungcono ukubonakalisa, ukucwangcisa kunye nokuthatha inyathelo.
- Musa ukusebenzisa izisombululo esele zenziwe: ukukopa nokuncamathisela akuzisi xabiso elongezelelweyo. Ukudala iwebhusayithi akukhona nje ukufaka i-CMS yasimahla.
- Qamba : isisombululo esihle seprojekthi X ayizukusebenza kwiprojekthi Y. Imeko nganye yodwa. Zonke izisombululo.
- Qonda injongo: Ziziphi iinjongo ? Yeyiphi eyona ndlela isebenzayo yokufikelela ezi njongo?
- Ukufikeleleka okuyimfuneko: Qinisekisa ukuba iwebhusayithi oyidalayo ifikeleleka kuye wonke umntu, kungakhathaliseki ulwazi, izakhono okanye izixhobo.
- Konke kumxholo: awukwazi ukwenza i-UI elungileyo ngaphandle komxholo.
- Ifomu ixhomekeke kumxholo: umxholo uqhuba uyilo, hayi ngenye indlela. Ukuba wenza ngokuchaseneyo kwaye ucinga kakhulu ngemizobo, imibala, kunye nemifanekiso, usengxakini enkulu.
- Zibeke ezihlangwini zomsebenzisi: umsebenzisi uchaza inkqubo, ngokutsho kwakhe kunye nokwaneliseka kwakhe ukuba yonke into iqala.
- Abasebenzisi bahlala belungile: nokuba abanayo eyona ndlela yemveli, kufuneka ubalandele kwaye ubanike awona mava angcono ahambelana nendlela abathenga ngayo, abacinga ngayo, kwaye bajonge isiza.
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