Ukuze Ukuxhumana Okuphumelelayo: Ukucaca kanye Nokufingqa Ngaphezu kwakho Konke
Ezweni lapho ukugeleza kokwaziswa okuqhubekayo kungasicindezela kalula, ukwazi indlela yokukhuluma ngokucacile nangokufingqiwe kuyikhono eliyigugu. Incwadi ethi "Master the Art of Communication" yeHarvard Business Review igcizelela lesi simiso. izisekelo zokuxhumana.
Kungakhathaliseki ukuthi ungumholi weqembu ofuna ukugqugquzela amalungu akho, umphathi ofisa ukuxhumana ngombono wamasu, noma umuntu nje ofuna ukuthuthukisa ukusebenzisana kwakhe kwansuku zonke, le ncwadi ikunikeza umhlahlandlela obalulekile. Igcwele izeluleko ezisebenzayo kanye nezibonelo ezibambekayo zokukusiza ukuveza imicabango yakho ngempumelelo nangokukholisayo.
Elinye lamaphuzu asemqoka ale ncwadi ewaphakamisayo wukubaluleka kokucacisa nokunemba ekuxhumaneni. Ezweni lebhizinisi elisheshayo nelivame ukuba nomsindo, ingozi yokungaqondi kahle noma ukulahleka kolwazi iphezulu. Ukulungisa lokhu, ababhali bagcizelela ukuthi imiyalezo kufanele icace futhi iqonde. Batusa ukuthi ugweme i-jargon engadingekile kanye namazwi amaningi ngokweqile, okungafihla umlayezo oyinhloko futhi kwenze kube nzima ukuwuqonda.
Ababhali baphinde baveze umbono wokuthi ukucaciseleka nokufinyela akubalulekile kuphela enkulumweni, kodwa nasekubhaleni. Kungakhathaliseki ukuthi ukwakha i-imeyili eya kosebenza naye noma ukulungiselela isethulo senkampani yonke, ukusebenzisa lezi zimiso kungasiza ukuqinisekisa ukuthi umlayezo wakho uqondwa futhi ukhunjulwe.
Ukwengeza, le ncwadi ixoxa ngokubaluleka kokulalela ngenkuthalo, igcizelela ukuthi ukuxhumana akukhona nje ukukhuluma, kodwa nokulalela. Ngokuqonda nokuphendula ngendlela efanele emibonweni yabanye, ungakha inkhulumomphendvulwano yangempela futhi ukhuthaze ukuqondana okungcono kakhulu.
I-“Master the Art of Communication” ayiyona nje inkomba yokuthuthukisa indlela okhuluma ngayo, kodwa futhi iyisisetshenziswa esibalulekile sokuthuthukisa ukuqonda okujulile kokuthi kuyini ukuxhumana okuphumelelayo ngempela.
Ukuxhumana Okungakhulumi: Ngaphandle Kwamagama
Ku-“Master the Art of Communication”, kugcizelelwa ukubaluleka kokuxhumana okungakhulumi. Ababhali basikhumbuza ukuthi esingakushoyo kwesinye isikhathi kungaveza obala kunalokho esikushoyo. Ukushukuma komzimba, isimo sobuso, nokushukuma komzimba kuyizici ezibalulekile zokuxhumana ezingasekela, ziphikise, noma zithathele indawo inkulumo yethu.
Le ncwadi igcizelela ukubaluleka kokungaguquguquki phakathi kolimi olukhulunywayo nolungekho lwenkulumo. Ukungahambisani, njengokumomotheka ngenkathi uletha izindaba ezimbi, kungadala ukudideka futhi kulimaze ukwethembeka kwakho. Ngokufanayo, ukubheka amehlo, ukuma, nokuthinta komzimba kungaba nomthelela endleleni umlayezo wakho owamukelwa ngayo.
Ukuphathwa kwendawo nesikhathi nakho kuyiphuzu elibalulekile. Ukuthula kungaba namandla, futhi ukuhlaba ikhefu okubekwe kahle kungase kwengeze isisindo emazwini akho. Ngokufanayo, ibanga oligcinayo nomuntu oxoxa naye lingadlulisa imibono ehlukene.
Le ncwadi isikhumbuza ukuthi ukuxhumana akukona nje ukukhuluma. Ngokwazi ubuciko bokuxhumana okungenazwi, ungakhuphula ukusebenza kahle kokuxhumana kwakho futhi uthuthukise ubudlelwano bakho phakathi kwabantu.
Ukuba Umxhumanisi Ophumelelayo: Indlela Eya Empumelelweni
I-“Master the Art of Communication” iphetha ngenothi elinamandla, igcizelela ukuthi ukuxhumana okuphumelelayo kubalulekile empumelelweni yomuntu siqu neyomsebenzi. Incwadi ihlinzeka ngamathiphu asebenzayo namasu okuthuthukisa amakhono akho okuxhumana, noma ngabe ufuna ukuxazulula izingxabano, ukukhuthaza iqembu lakho, noma ukwakha ubudlelwano obungcono.
Le ncwadi ikhuthaza ukuzijwayeza nokufunda okuqhubekayo ukuze ube umkhulumeli ophumelelayo. Ugcizelela ukuthi konke ukuxhumana kuyithuba lokufunda nokwenza ngcono. Iphinde igqamise ukubaluleka kokulalela ngenkuthalo nozwela ukuze uqonde imibono yabanye.
Sekukonke, "I-Master the Art of Communication" kumele ifundwe kunoma ngubani ofuna ukuthuthukisa amakhono abo okuxhumana. Inikeza umhlahlandlela obalulekile futhi osebenzayo wokuzulazula emhlabeni oyinkimbinkimbi wokuxhumana phakathi kwabantu.
Indlela eya ekubeni umxhumanisi ophumelelayo yinde futhi idinga umzamo oqhubekayo. Noma kunjalo, ngokusebenzisa amathiphu namasu akule ncwadi, ungenza inqubekelaphambili ebalulekile futhi uguqule ukusebenzisana kwakho kwansuku zonke.
Futhi ungakhohlwa, uma ufisa ukwazi okwengeziwe ngalo mhlahlandlela othakazelisayo wokuxhumana, ungalalela izahluko zokuqala kuvidiyo. Kuyindlela enhle kakhulu yokufunda mayelana nezinto ezicebile zencwadi, kodwa akuthathi neze indawo yokufunda yonke ukuze uthole ukuqonda okuphelele nokuphelele. Ngakho-ke yenza ukukhetha ukucebisa amakhono akho okuxhumana namuhla ngokuzicwilisa ku-“Master the Art of Communication”.
