Completely free OpenClassrooms premium training
Whatever your profession, the quality of your business relations and the trust in your internal and external partners are important factors in your success and satisfaction. This course will help you keep your sanity and master forward thinking in service delivery.
In this course, you will learn to understand your own situation, analyze your daily contacts in order to deepen relationships and manage difficult situations, especially emotionally strong situations.
The trainer will help you identify the thought dynamics of the wise service provider.
