You are in regular telephone contact with your company's customers and this raises specific challenges. In particular, the proliferation of call platforms abroad has created distrust of telephone customer services. How do I resolve customer issues over the phone? How to leave a positive image...
The training offered on Linkedin Learning is of excellent quality. Some of them are offered free of charge and without registration after having been paid for. So if a subject interests you, don't hesitate, you won't be disappointed.
If you need more, you can try a 30-day subscription for free. Immediately after signing up, cancel the renewal. This is for you the certainty of not being charged after the trial period. With one month you have the opportunity to update yourself on a lot of topics.
Warning: this training is supposed to become paying again on 30/06/2022
