Express your decision and its consequences at the right time
The timing is crucial. If you announce your decision too early in relation to its implementation, you create a time of uncertainty which can be harmful. But if you announce it too late, with no opportunity for employees to take a step back and get more detailed explanations of the consequences, then you run the risk of making them feel like they have been faced with a fait accompli.
Timing takes into account how you are going to involve the team in dealing with the consequences. However, it is necessary precisely that the lapse of time between the moment of your announcement and the explanation of the consequences with the team is sufficient to allow them this reflection.
Get straight to the point
At the time of the unpopular announcement, you risk falling into a typical trap: start your intervention with the reasons for the decision by evoking the economic context, the positioning of the competition... Still not having information on the decision it -even, the team wonders where you are coming from and doesn't really listen anymore. The undesirable effect of such an attitude is to create suspicion and mistrust in your remarks.
