In this training, which is aimed at customer service managers, you will learn how to set up quality standards. With Philippe Massol, you will discuss references and quality standards and you will see how to meet the expectations of your customers. You will also see their impact on employees and how…

The training offered on Linkedin Learning is of excellent quality. Some of them are offered free of charge and without registration after having been paid for. So if a subject interests you, don't hesitate, you won't be disappointed.

If you need more, you can try a 30-day subscription for free. Immediately after signing up, cancel the renewal. This is for you the certainty of not being charged after the trial period. With one month you have the opportunity to update yourself on a lot of topics.

Warning: this training is supposed to become paying again on 30/06/2022

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