Letter template to report an error on your payslip

A model letter to report one or more errors on your payslip. A document that will be very useful to you. This kind of problem is much more common than you might imagine.

Several errors can impact the amount of your monthly pay. And whatever the structure in which you work. It is quite normal under these conditions. To dispute your payslip and report any anomalies to your employer by mail or email. So here are some tips to guide you.

What are the most common payroll errors?

As a reminder, the payslip is a part that should never be overlooked. You are strongly advised to keep your payslip for life. If your employer doesn't give it to you, demand it. A fine of 450 € per missing payslip is likely to hit your employer. In addition, there are damages in cases where you would be at a disadvantage. Here are some common mistakes that can appear on your payslip.

Increases for overtime not counted

Overtime must be increased. Otherwise, the employer is obliged to pay you damages.

Errors in the collective agreement

The application of a collective agreement that does not correspond to your main activity. But whoever is used as a calculation base in your payslip can have a negative impact and level your payments down. This concerns in particular paid leave, sick leave, probationary period. On the other hand, if the agreement applied in error is in your favor, your employer does not have the right to ask you reimbursement overpayment.

The employee's seniority

Your pay slip must imperatively mention your hiring date. This is what determines your length of service and is used primarily to calculate your indemnities in the event of dismissal. In addition, an error in your seniority can deprive you of several advantages, RTT, holidays, right to training, various bonuses.

What are the procedures to follow in the event of an error on a payslip

As a general rule, according to Article L3245-1 of the Labor Code, the employee can claim the sums relating to his salary within 3 years, from the date on which he is aware of the errors on his payslip. This procedure can continue even in the event of dismissal.

As for the employer, as soon as he notices a payment error, he must react as quickly as possible. By quickly advising the employee in order to agree on an amicable solution. In most cases, the error is resolved on the next payslip.

On the other hand, in cases where the payslip is in favor of the employee, the error is the responsibility of the employer, but only on condition that it concerns the collective agreement. If the collective agreement is not concerned, the employee is obliged to reimburse the overpayment even if he is no longer in the company. An adjustment can be made on the following payslip, if it is still part of the workforce.

Examples of letters to report an error on a payslip

These two sample letters will help you point out an error that has crept into your payslip.

Letter of complaint in case of disadvantage

Julien dupont
75 bis rue de la grande porte
75020 Paris
Phone: +06 66 66 66
julien.dupont@xxxx.com 

Dear,
Function
Address
ZIP code

In [City], on [Date]

Registered letter with acknowledgment of receipt

Subject: Claim for an error on the pay slip

Sir,

Employed in our company since [date of entry into the company] as [current position], I follow up on receipt of my payslip during the month of [month].

After carefully reading all the details, I noticed some errors regarding the calculation of my remuneration.

Indeed, I noticed that [detail the errors retained such as the hourly increase not taken into account, premium not included, calculation error on the contribution (s), deducted from the days of absence…].

After a brief interview with the accounting department, they confirmed to me that this will be settled with the next payment. However, I would like to regularize the situation as soon as possible according to what is mentioned in Article R3243-1 according to the Labor Code.

I will therefore be grateful if you would do what is necessary to resolve the situation and pay me the difference on the salary that I should receive as soon as possible. Also, thank you for issuing me a new payslip.

Pending a favorable outcome, please accept, Sir, the expression of my highest consideration.

signature.

Letter of request for rectification in the event of overpayment

Julien dupont
75 bis rue de la grande porte
75020 Paris
Phone: +06 66 66 66
julien.dupont@xxxx.com 

Dear,
Function
Address
ZIP code

In [City], on [Date]

Registered letter with acknowledgment of receipt

Subject: Request for correction of an error on the payslip

Madame,

Employee in our company since [hire date] and occupying the position of [position], I receive my salary on [monthly payment day] with an amount of [gross monthly salary amount].

When receiving my payslip for the month of [month concerned by the salary error], I inform you that I noticed some calculation errors relating to my salary, in particular on [detail the error (s) ( s)]. That said, I received a salary much higher than what you pay me monthly.

I am therefore asking you to correct this margin on my payslip.

Please accept, Madam, the expression of my distinguished feelings.

signature.

Download “Letter of complaint in case of disfavour”